ERIC J. HULL 4012 39th Ave South Seattle WA 98118 206.722.1327 EMAIL: eric@erichull.com PORTFOLIO: http://www.erichull.com SUMMARY OF QUALIFICATIONS * Writing and Editing. Strong writing skills across several styles. Demonstrated experience with: - technical specifications - user-facing reference materials - marketing and presentation copy - localization - articles for print and web Published writer and poet (magazine, newspaper, anthology). Edited both online and print media. * Relationships. Consistently chosen to perform liaison duties between departments. Traveled extensively both nationally and internationally to gather user data and test features, and maintain strategic partner relationships. Extensive work in vendor and client relations. * Training. Developed training curriculums for software and hardware classes including user docs, course outlines, and testing materials. Taught technical classes to users of varied backgrounds and goals. * Technologies. OS: (Windows, Macintosh, Linux). MS-Office Suite: (Word, Excel, PowerPoint, Access). Graphics: (PaintShop Pro, Visio). Web: (Notepad, Homesite, FrontPage). Project Mgmt: (MS-Project, TestTrack Pro, RAID, Source Depot, VSS, Product Studio). WORK EXPERIENCE 2005 – present Big Fish Games Director of Immersive Community * Wrote all specs for an online community / persistent virtual world project * Responsible for user-facing copy on all game screens and related web pages * Directed the creative and development teams 2004 – 2005 Infinium Labs Group Program Manager, User Experience * Developed Style Guide, user personas, and product feature descriptions * Wrote white papers for consumption by investors and partners * Responsible for the Phantom game console user manual * Gathered user requirements, wrote software specifications, including localization plan * Designed hardware interaction on custom peripherals 2002 – 2003 Freelance and Contract Spec Writer / PM at Microsoft, placed by Volt * Gathered user requirements, wrote software specifications. * Feature and User Interaction design for several components of the Natural User Interface software used in MS-Windows. * Handled cross-team coordination of development * Responsible for localization planning on Longhorn Help tools 2001 - 2002 Wildseed Ltd (software company) Documentation Specialist / PM / Senior Product Designer * Senior Editor of user manual and all other customer-facing text (website, etc.) * Gathered requirements from inventors and marketing for a new cell phone handset aimed at teenagers. * Designed a unified navigational metaphor and complete UI specification. * Wrote the UI and Software Specifications for the product. * Drove communication between the art, dev, exec, and test teams. 2000 - 2001 Chromium (software company) I.S. Director * Created the master I.S. Run Book. Documented all network structure, policies, and procedures. Created and maintained inventories for software, hardware, and vendor relationships. Implemented and documented processes for help desk, system upgrades, and file versioning and tracking. Designed and edited the intranet newsletter. Specified and installed servers, networks, hardware, and software. * Did whatever needed to be done. In a startup there is no room for prima donnas. Did ad-hoc program management, performed facilities duties, and worked on the web site. 1997 - 2000 Seattle Weekly (newspaper) I.S. Director * Wrote tech and humor articles for the newspaper. * Developed comprehensive computer training programs for internal staff. * Automated the flow of editorial content with Production department. * Did UI and database design work for the web site, and performed HTML code reviews with developers. * Managed I.S. and Web Development teams. * Designed and coded various utilities in VB and created a shared sales tool using Outlook and Exchange Server custom forms and scripting. 1987 - 1997 Northland (cable TV company) Programmer, Systems Mgr, Director of MIS, Vice President * Created and documented all I.S. procedures and policies both at the Seattle corporate office and at the 40 field sites around the country. * Wrote all user manuals and technical documentation for our flagship cable television billing software package. * Responsible for the entire on-time delivery process of the cable billing software, including UI design, programming, testing, training, and maintenance. 1983 - 1987 Puget Sound Blood Center Technical Liaison / Phlebotomist III * Wrote and updated manuals and procedures concerning their IBM System 38 and its relationship to the mobile PC computers. * Responsible for significant programming enhancements on their Bloodmobile donor registration program. 1981 - 1982 Fragments Magazine (Literary Review) Editor * Supervised the selection and layout of all stories, poetry, and artwork. * Worked with writers and artists to edit their work for publication. EDUCATION Seattle University, Matteo Ricci College Humanities Program. B.A. in Literature and Mathematics PUBLISHED WORK AND AWARDS * “The Spider.” Fragments Magazine. 1980. * “Vortex” and “The Sand.” Fragments Magazine. 1982. * “Gleaners.” L. Ron Hubbard Writers Of The Future contest, Honorable Mention. 1990. * “Christmas List.” Seattle Weekly. 1998. * “Chatterboxes of the Future.” Seattle Weekly. 1999. * “From My Window.” The Noon Quilt. Anthology. Sue Thomas, editor. 1999. * “Gameworld.” National Novel Writing Month, Winner. 2002 * “Ashes.” National Novel Writing Month, Winner. 2003 * “Palimpsest.” National Novel Writing Month, Winner. 2004 PATENTS * Mobile Electronic Communication Device with Lights to Indicate Received Messages. Co-inventor. Patent issued 2004. * Wireless Mobile Image Messaging. Co-inventor. Patent Pending. 2002. * Unified Message Inbox for Wireless Mobile Communication Devices.  Co-inventor.  Patent Pending.  2002. * Single Threaded Conversation for Wireless Mobile Communication Devices.  Co-inventor.  Patent Pending.  2002. * Method and Apparatus for Backlighting of a Keyboard for Use With a Game Device. Co-inventor. Patent Pending. 2005. * Video Game Platform and User Interface. Co-inventor. Patent Pending. 2005. * Multi-Position Multi-Level User Interface System. Co-inventor. Patent Pending. 2005. * Modified Keyboard and Systems Containing the Keyboard . Co-inventor. Patent Pending. 2005.